HOW TO ORDER FROM THE SECOND LIFE SALE:
Unlike shopping brand new glamping gear from our website, products listed are first come first served, so if you spot something you like, we urge you to get in touch and let us know right away!
HOW WE RATE THE CONDITION:
After a full and detailed inspection by our quality control department, we list each item with a rating that will help you to identify its current condition. Here is an explanation of each:
SECOND LIFE SALE F.A.Q'S:
SECOND LIFE ORDERING TERMS & CONDITIONS
Second Life Sale items are available on a first come, first serve basis. If we do not receive the payment within the hour time slot, the status of your requested items will unfortunately return to ‘available’ - this is to give every camper a fair chance.
SECOND LIFE SALE SHIPPING
We charge a flat rate shipping fee of £10 per ex-demo product, however if your item exceeds the standard weight, you would like multiple items or you are not UK based, then this fee will increase accordingly to your order specifics.
We aim to ship your goods within 24 hours of the payment being received. UK orders will be sent with a next day delivery service, for non-UK orders you can expect to receive your goods within 3-7 days.
Enquires made over the weekend will be replied to on Monday on in chronological order.
SECOND LIFE SALE RETURNS
Second Life Sale listings are not covered under the Boutique Camping standard warranty. Damage or faults are detailed per each listing to ensure full transparency before we confirm your order and request payment.
If you are not happy with your item/s , you have 14 days of receiving the tent to be eligible for a full refund.
We can arrange the collection, however costs for this will be covered by the customer and will be deducted from the total refunded amount.
Please note, due to the weight of tents & stoves, non UK-Mainland customers wishing to return ex-demo items, charges will be high.